Data Deletion Policy

BNW Infinity Energies Private Limited (“BNWIE”, “we”, “us”, or “our”) respects your privacy and provides appropriate mechanisms for requesting deletion of personal information that we hold about you.

This Data Deletion Policy explains how you can request deletion of your personal information and how BNWIE handles such requests.

1What You Can Request

Depending on applicable law and the nature of the information we hold, you may request deletion of personal information associated with your interactions with BNWIE.

This may include information such as:

• Name
• Email address
• Phone number
• Address
• Enquiry information
• Account information
• Other personal information submitted through our website or services

2How to Request Data Deletion

You can submit a data deletion request by contacting BNWIE through the official contact details provided on our website.

Your request should include:

• Your full name
• Email address or phone number associated with your interaction with BNWIE
• A clear statement that you are requesting deletion of your personal data
• Any additional information reasonably required to identify your records

Requests can be sent to hello@bnwie.com. A dedicated privacy address is to be confirmed.

3Verification and Authorised Requests

To protect your information from unauthorised deletion requests, BNWIE may need to verify your identity before processing the request.

We may request additional information reasonably necessary to verify that the request relates to you.

Data deletion requests must be submitted by the individual concerned or an appropriately authorised representative. BNWIE will not process requests where the identity or authority of the requester cannot reasonably be established.

4Processing Your Request

After receiving and verifying a valid request, BNWIE will review the information covered by the request and take appropriate action in accordance with applicable laws and our internal data-retention requirements.

Where deletion is possible, the relevant personal information will be deleted, anonymised, or otherwise handled appropriately.

5Information We May Need to Retain

Deletion may not apply to all information.

BNWIE may retain certain information where retention is necessary or permitted for purposes such as:

• Compliance with legal or regulatory requirements
• Accounting and financial records
• Tax records
• Warranty or service obligations
• Transaction records
• Fraud prevention and security
• Dispute resolution
• Establishing or defending legal claims
• Maintaining necessary business records

Where information must be retained, BNWIE will retain it only for the applicable period and purpose.

6Effect of Deletion

Deletion of personal information may affect our ability to provide certain services or support associated with that information.

For example, deleting information associated with a customer account or vehicle may affect our ability to access historical service, warranty, or transaction information where that information is necessary for providing the relevant service.

7Third Parties and Marketing

Third-party information

Where personal information has been shared with authorised service providers or other third parties, BNWIE may take reasonable steps, where applicable, to request appropriate handling of the information.

Certain third parties may have independent legal obligations regarding information they are required to retain.

Marketing and communications

If you no longer wish to receive certain communications from BNWIE, you may contact us using the official contact details provided on our website.

Stopping marketing communications does not necessarily result in deletion of information that BNWIE is required or permitted to retain.

8Request Status and Changes to This Policy

BNWIE may communicate with you regarding the status of your request where appropriate.

The time required to process a request may depend on:

• The nature of the request
• Identity verification
• The amount and type of information involved
• Applicable legal requirements
• Technical or operational considerations

BNWIE may update this Data Deletion Policy from time to time to reflect changes in our practices, services, legal requirements, or technology. The updated version will be published on this website with the revised effective date.

Contact Us

For data deletion or privacy-related requests, contact: