Privacy Policy

BNW Infinity Energies Private Limited (“BNWIE”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, services, enquiry forms, partner applications, and other digital services.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

1Information We Collect

Information you provide to us

Depending on how you interact with BNWIE, we may collect information such as:

• Full name
• Email address
• Mobile/telephone number
• Address and location details
• City or area of operation
• Business information
• Dealer or distributor application information
• Information submitted through contact forms
• Information provided when requesting product, service or warranty assistance
• Documents submitted as part of a business or partner application
• Any other information you voluntarily provide to us

We only request information that is relevant to the purpose for which it is collected.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate usage information
• Date and time of access
• Website interaction information

This information may be used to maintain website security, improve website performance and understand how visitors use our website.

2How We Use Your Information

BNWIE may use your information to:

• Respond to your enquiries
• Provide information about BNWIE products and services
• Process dealer or distributor applications
• Provide customer support
• Handle service and warranty requests
• Communicate regarding your requests or applications
• Maintain business and service records
• Improve our website, products and services
• Maintain website security
• Prevent misuse, fraud or unauthorized activity
• Comply with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to the reason for which it was collected unless permitted or required by applicable law.

3Business Partner Information

If you apply to become a BNWIE dealer or distributor, we may collect additional information necessary to evaluate and process your application. This may include:

• Business details
• Business experience
• Proposed operating location
• Showroom or premises information
• Service capabilities
• Financial or commercial information
• Relevant business documents
• Supporting photographs or evidence
• Other information reasonably required for evaluating the application

The exact documents and information required may vary depending on the type of partnership and BNWIE's requirements.

4How We Share Information

BNWIE may share information with trusted service providers, technology providers, professional advisers, business partners or authorities where reasonably necessary for:

• Providing requested services
• Operating our website and systems
• Processing applications
• Providing customer or service support
• Maintaining security
• Meeting legal or regulatory obligations

We do not sell your personal information to third parties.

5Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, legal, regulatory and record-keeping requirements. Retention periods may vary depending on the type and purpose of the information.

7Cookies, Your Choices and Rights

Our website may use cookies or similar technologies to:

• Enable essential website functionality
• Remember certain preferences
• Improve website performance
• Understand website usage
• Maintain security

Where required, we will provide appropriate choices or controls regarding non-essential cookies.

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion where legally permitted
• Withdraw consent where processing is based on consent
• Raise questions or concerns regarding our handling of your information

Requests can be made using the contact details below.

8Third-Party Sites, Children and Changes

Our website may contain links to third-party websites or services. BNWIE is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

BNWIE may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page along with the revised “Last updated” date.

Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact: